FAQ's
Got Questions?
We've Got Answers
Need something cleared up? Here are our most frequently asked questions.
AptlyFlow is an AI-powered all-in-one business management platform that goes beyond scheduling. We provide appointment management, website creation, Google & social media presence, lead nurturing, client management, and payment processing—all working together seamlessly with AI automation to help your business thrive.
Yes! Our Starter plan is completely free forever. It includes essential features like unlimited appointments, 1 calendar, payment processing, email reminders, and a mobile-responsive booking page. No credit card required to get started.
During our early access period, all features are available for free. When we transition to paid plans, early access users will be grandfathered into special founding member pricing, saving significantly compared to standard rates. Sign up now to lock in your rate!
We accept all major credit cards, debit cards, and PayPal for subscription payments. For your clients' bookings, you can connect Stripe or PayPal to accept payments directly to your account.
Absolutely! Sign up in minutes with no credit card required and no contracts. Our fast business setup gets you running on the go. Experience the full platform and upgrade whenever you're ready.
Setting up is incredibly fast! Our AI guides you through creating your business profile, services, and availability. Your website goes live automatically, and you're ready to accept bookings—most users complete setup in under 10 minutes.
Yes! SMS reminders are available on our Professional and Enterprise plans. Studies show SMS reminders can reduce no-shows by up to 60%. We send automatic reminders before appointments to help your clients remember their bookings.
Yes! Our Professional plan supports up to 6 calendars, and Enterprise supports up to 36. Each team member can have their own availability, services, and booking page while you manage everything from one dashboard.
Yes! Custom domain support is available on Professional and Enterprise plans. You can connect your own domain (like booking.yourbusiness.com) for a fully branded experience.
Yes! We take healthcare privacy seriously. Our Professional and Enterprise plans include HIPAA compliance with Business Associate Agreements (BAA) available. This makes AptlyFlow suitable for healthcare providers, therapists, and other medical professionals.
We use industry-standard security measures including SSL encryption for all data transmission, encrypted data storage, regular security audits, and strict access controls. We're also GDPR compliant and SOC 2 certified.
Yes! You can connect Stripe or PayPal to accept payments when clients book. You control whether to require payment upfront, take deposits, or allow pay-later options.
If you cancel your subscription, you'll have 30 days to export all your data. After that, your data will be securely deleted from our servers. You can always reactivate your account during this period.
Yes! We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied for any reason, contact our support team for a full refund.
Yes! AptlyFlow syncs with Google Calendar, Outlook, and Apple Calendar. Two-way sync ensures your bookings appear on your personal calendar and blocks time automatically.
We offer email support for all users, with response times typically under 24 hours. Professional plans get priority email support, and Enterprise customers receive dedicated phone support and a personal account manager.
Absolutely! You can customize colors, add your logo, write custom service descriptions, create intake forms, and more. Professional and Enterprise plans can also remove AptlyFlow branding for a fully white-labeled experience.
Your booking page is fully mobile-responsive, so clients can book from any device. For managing your business, our web dashboard works great on tablets and we're working on dedicated mobile apps for iOS and Android.
